Frequently Asked Questions (FAQ)Why a registry rather than an EMR? How much does DocSite Registry cost? Can every physician benefit from this technology? Is this another name for an EHR? Will this technology be useful in pay for performance programs? Why should physicians use DocSite Rx? How do I get started without interrupting my entire office? What is the best way for me to get started with electronic prescribing? What equipment, software and personnel do I need to acquire to use DocSite's products? How do I retrieve a forgotten username or password? How do I download Adobe Reader® so I can view the online Quick Start and FAQ Guides? Why a registry rather than an EMR?Despite all the marketing and media buzz about EHRs in recent years, data suggests technology that tracks patients with chronic diseases and provides automated reminders to physicians and support staff at the point of care provides the best pathways to achieving outcome improvements. Solo and small practice physicians need systems with this capability that are affordable and simple for them and their staff to use. Registries are inexpensive, easy to use and provide immediate value in improving care across all patient populations for care needs that are predictable. While EMR systems provide excellent tools for improving administrative office workflow, many lack the capability most critical to improving care. Best-in-class registries provide physicians the information they need at the point of care to truly affect patient care without disrupting the entire office staff and their productivity. Selecting DocSite to provide tools to support your practice creates a logical pathway to incorporating technology into your office when and how you require it. How much does DocSite Registry cost?The DocSite Registry costs $50 per month per provider in addition to a one-time implementation fee of $250. When the practice is ready to expand the use of health information technology, DocSite offers DocSite Rx and other applications coming online designed to create a migration path to broader technology use. DocSite's modular nature allows physicians to add technology as needed - either to purchase additional licenses for other clinicians in their practice or to acquire broader functionality. Inexpensive, high value and easy to use, DocSite's services enable you to use technology to enhance your practice rather than bring it to a stand still. Can every physician benefit from this technology?The technology supports management of any condition physicians want to track. At its initial rollout, quality measures incorporated into the system are built upon guidelines endorsed by NQF, AQA, NCQA and focus specifically on chronic and preventive care - specifically, anticoagulation, arthritis, asthma, COPD, depression, diabetes, cardiac diseases, heart failure, hypertension, hyperlipidemia and MI as well as HEDIS measures. More conditions and measures will be added over time. Is this another name for an EHR?No. DocSite's Registry and Rx products are focused on managed conditions -predictable clinical needs that are common among patients -- and does not include all of the workflow functionality of an EHR. For many physicians, this is a plus. The simplicity and affordability of the system makes getting started with this system easy, risk of failure low, and it actually enhances reduce physicians' productivity. SOAP note capability will be added very quickly as well as other functionalities our installed physicians ask for. Will this technology be useful in pay for performance programs?Yes, many practices have earned significant P4P awards after demonstrating substantial improvements in patient results with DocSite's technology. Designed to non-intrusively prompt activities for predictable needs, DocSite helps physicians focus on patients and their concerns while simultaneously facilitating participation in P4P programs without additional administrative headache. What happens if physicians use DocSite and then elects to acquire another EHR or EMR system. Will they have access to their saved patient data?DocSite is designed to enable the physician to have immediate access to data in a standard XML format that can be downloaded at any time for importation into the new system. Why should physicians use DocSite Rx?Prescription renewals and phone calls from pharmacies clarifying physicians' orders represent significant demands on physician and physician staff time. Using an electronic prescription system significantly reduces formulary contradictions and irregularities associated with prescriptions. Electronic prescribing represents an immediate value to patient care and increased office efficiency. Your staff will THANK YOU for using electronic prescribing. How do I get started without interrupting my entire office?Using DocSite's Registry products means you don't have to eat the entire elephant at once. Take it one bite at a time as you are ready. Focus on a specific segment of your patient panel one at a time. For example, begin using the registry to document your diabetic patients as they come in for care. Once you are comfortable with the tools and see the value they provide in the treatment room, expand your use of the systems to other conditions. DocSite created the applications to enable you to incorporate them into your practice as you feel comfortable. What is the best way for me to get started with electronic prescribing?If you have your patients loaded into the Registry, including insurer information, you have a head start. After that, you can obtain the patient's preferred pharmacy information and generate the prescription electronically while the patient is still in the office. Questions about formulary conflicts can be resolved immediately. Also, since the DocSite Rx technology enables access to drug information on line, you or your staff can download information about the prescription while the patient is still in the office. This has been found to improve patient compliance and saves the practice questions later on. Refills and change requests constitute the biggest loss of productivity in the office, and utilizing DocSite Rx to eliminate inefficiencies represents an immediate benefit to you, your staff and your patients. What equipment, software and personnel do I need to acquire to use DocSite's products?You will need to have a standard computer (minimum 256K internal memory, Pentium 2 processor and a monitor with 800 x 600 resolution) running current software (not older than Windows 2000 and Internet Explorer 5.0) hooked up to high-speed internet in the office . Assign someone in your office to act as an Administrator for the DocSite products. That's it! You don't have to spend tens of thousands of dollars on software and hardware, nor hire Information Technology staff to make everything work. DocSite makes incorporating Health Information Technology into your practice easy when and how you need it. How do I retrieve a forgotten username or password?From the Sign In page click on 'Click here to Request Username or Password' under the red sign-in link. This will take you to the Request a Password page. Enter in either your username or email address and click the appropriate link under either box. An email will be sent to the listed email address with a web link to your Security Question. Enter your Answer and the link will allow you to create a new password and take you to the welcome screen where you can find your user name at the top/middle/right of the web page. How do I download Adobe Reader® so I can view the online Quick Start and FAQ Guides?Please go to the Adobe web site and follow the instructions for downloading and installing the Adobe Reader application. |